Looking for a Shell Station? Had a good or bad experience?
You can contact us by phone at 1-800-661-1600 (open Monday to Friday 6:00am - 6:00pm MST or e-mail generalpublicenquiries-ca@shell.com)
Debit or Credit Card hold on funds concern? Please be aware that your financial institution may place a hold on your account that may exceed the purchase amount. Shell is not responsible for placing or removing debit or credit holds. Please contact your financial institution if you would like more information.
Do you need a copy of a receipt? The service station you transacted with will gladly help you with your request. You can find the contact details in the Station locator.
Please include contact information (e.g. name, address, phone) along with any information (e.g. Air Miles account number) that would be relevant to your feedback/inquiry.
